At won110, the enjoyment of playing goes hand in hand with responsibility. We provide the tools, guidance, and support every member needs to enjoy a safe, controlled betting experience that does not affect their daily life.
Won110 believes that online gambling is a legitimate form of entertainment — just like watching a movie or playing golf. It only becomes a problem when it starts controlling your life, rather than the other way around.
As a platform trusted by thousands of members across Malaysia, we take this responsibility seriously. We go beyond legal compliance — we genuinely care about the wellbeing of every member. That is why we invest in self-control tools, awareness programs, and dedicated support that is easy to access.
Our philosophy is simple: members who play healthily and responsibly will continue to enjoy our platform for the long term. Our members' long-term satisfaction is our priority, not short-term profit.
Remember: Gambling should only ever use disposable funds — not money set aside for essentials like rent, food, or bills. Set your limits before you play and stick to them with discipline.
Decide on the maximum amount you are willing to lose before opening any game. Stick to that limit without compromise.
Treat betting as entertainment, not as a way to generate income or solve financial problems.
Avoid playing for extended periods without a break. Set a time limit and manage the number of gaming sessions you have each day.
There is no shame in asking for help. won110 and our partners are ready to support you at any time.
Won110 provides a range of self-control tools that you can activate yourself through your account settings or by contacting our support team.
Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is set, the won110 system will automatically block any deposit that exceeds it.
Set the maximum loss amount you can tolerate within a given period. Once this limit is reached, your account will be automatically blocked until the next reset period.
Control how long you play each day. The won110 system will send you an alert when your time limit is nearly reached and will automatically log you out once the limit is met.
Choose to take a break from the platform for 24 hours, 7 days, 30 days, or a custom period of your choosing. During the break, you will not be able to log in or place any bets.
If you feel that gaming is starting to become a problem, you may apply for a long-term self-exclusion of 6 months to 5 years. This option cannot be reversed while the period is active.
You can choose to opt out of receiving any bonus offers, promotions, or marketing communications that may encourage you to play more than you planned.
Gambling problems rarely appear out of nowhere. They develop gradually and often go unnoticed until they become serious. Here are the early warning signs to watch for in yourself or someone you care about.
If you identify three or more of the signs on the right in yourself, we strongly encourage you to contact the won110 support team or seek professional advice immediately.
You keep playing solely to recover money you have already lost, even as the situation continues to worsen.
You borrow money from family, friends, or other financial sources specifically to use for betting.
Work, family, or social responsibilities begin to be neglected as your time and attention become increasingly focused on betting.
You have tried to stop or reduce betting without success, or feel restless and irritable when not playing.
You hide your betting activity from your partner, family, or friends out of shame or fear of judgment.
You feel stressed, anxious, unable to sleep, or experience emotional difficulties linked to your betting activity.
Answer the following questions honestly. This questionnaire is not here to judge you, but to help you better understand your relationship with betting. If you answer "yes" to most of the questions, it may be time to seek support.
This questionnaire is intended as an initial guide only and does not replace a professional assessment. For a more thorough evaluation, please contact a qualified counsellor or support organisation.
Have you ever felt the need to bet with increasingly larger amounts of money to get the same level of excitement?
Have you ever tried to cut back on betting but found it difficult or impossible to do so?
Has betting ever caused you to neglect work, studies, or family responsibilities?
Have you ever used money set aside for essential needs such as bills, rent, or food to place bets?
Do you feel irritable, restless, or uneasy when you are unable to place bets for a few days?
Have you ever lied to someone close to you about how much money you have spent on betting?
Have you ever relied on betting as a way to escape personal problems or negative feelings?
All won110 self-control tools are easily accessible. Here is a quick guide to each tool we provide.
Log in to your account, go to the "Settings" section, then select "Responsible Gaming" to access all deposit limit, loss limit, and session time control tools.
Contact our support team via live chat, available 24/7. Our trained agents will help you activate any self-control tool within minutes.
Send your request to [email protected] with the subject line "Self-Control". State the type of limit or tool you wish to activate along with your account ID for faster processing.
The won110 app for Android and iOS also provides full access to all self-control tools. Select your profile icon and navigate to the "Responsible Gaming" menu.
If you feel an urgent need to stop, contact us via live chat and state "Immediate Self-Exclusion". Your account will be blocked within 24 hours.
Family members or next of kin may contact us if they are concerned about a family member's betting activity. We will investigate and take appropriate action with full sensitivity.
Answers to the most frequently asked questions by won110 members regarding self-control and player protection.
Won110 is a platform that puts its members' wellbeing first. Register now and enjoy a safe, controlled, and enjoyable online gaming experience alongside a responsible Malaysian member community.