Won110 cares about your privacy. This document clearly explains how we collect, use, store and protect your personal information as a member of our platform.
Privacy is more than words on paper. These are the concrete steps we take to keep your personal data safe with won110 at all times.
All members' personal data and financial information is encrypted using 256-bit SSL technology. Every data transmission between your device and won110's servers is governed by strict layers of security.
Only authorized won110 staff with a legitimate business need may access member personal data. All access is logged and continuously monitored to prevent misuse.
Won110 has never sold, rented or traded members' personal information to any third party for marketing purposes. Your data belongs to you — we only use it for the stated purposes.
Won110's privacy policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of your data processing meets applicable legal requirements.
You have the right to request access to, correction of, or deletion of your personal data held by won110. Such requests will be processed within the timeframe prescribed by applicable law.
You may opt out of receiving any marketing communications from won110 at any time. This preference can be updated through your account settings or by contacting our support team.
As a won110 member, you have the following rights regarding your personal data, which we fully respect.
You may request a copy of all personal information we hold in relation to your account.
You may request the correction of any inaccurate or incomplete information.
You may request the deletion of your personal data, subject to legal record-keeping requirements.
You may object to the processing of your personal data for specific purposes, such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data under certain specified circumstances.
Welcome to won110's Privacy Policy. At won110, we understand that your trust is the most valuable asset we must protect. This document has been carefully crafted to clearly and transparently explain how our platform manages your personal information from the moment you register through your everyday use of our services.
Won110 operates as an online casino and betting platform serving users in Malaysia. In running this platform, we collect and process personal data as necessary to deliver a safe, fair and enjoyable gaming experience for every member.
This Privacy Policy applies to all users who access the won110 website, the won110 mobile app, and any related services provided by won110. By using any of our services, you agree to the collection and use of information as described in this document.
This Privacy Policy should be read together with won110's Terms and Conditions and Responsible Gaming Policy, which form part of our integrated user protection framework.
Won110 collects various categories of personal information based on the operational needs of the platform and applicable legal compliance requirements. The following are the main categories of information we collect:
Important Note: Won110 never stores full credit or debit card numbers. Any card payment information is processed directly by licensed third-party payment processors that comply with PCI DSS standards.
| Data Category | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity Information | Account verification and KYC compliance | Legal obligation |
| Financial Information | Processing of deposits, withdrawals and AML | Legal obligation & contract |
| Usage Data | Security, fraud detection, and service improvement | Legitimate interest |
| Communication Data | Customer support and service notifications | Contract & consent |
| Marketing Data | Personalised promotions and offers | Consent |
Won110 uses the personal information collected solely for legitimate and transparent purposes. The following is a full breakdown of how we use your data:
Won110 does not sell, rent or disclose members' personal information to third parties for their own marketing purposes. However, there are certain circumstances where we need to share your information with trusted parties to ensure the platform operates smoothly and securely:
Won110 works with selected third-party companies to provide supporting services such as payment processing, identity verification, data analytics and technology infrastructure. All partners are required to comply with strict data protection standards and may only use your data for purposes specified by won110.
Won110 will disclose your personal information where required by law or upon a valid request from regulatory authorities, courts, law enforcement agencies or relevant government bodies. This includes investigations related to money laundering, fraud and other financial crimes.
In the event of a merger, acquisition, or asset sale, user information may be transferred to the successor entity as part of the business assets. Members will be notified of any such changes.
In all data-sharing arrangements, won110 ensures that recipients adhere to data protection standards equivalent to or higher than those we apply ourselves.
The security of your personal data is won110's top priority. We continuously invest in the latest security infrastructure to ensure your information is protected at all times:
While we take all reasonable security measures, no system is ever completely immune to threats. You also play an important role in keeping your account secure — never share your password with anyone.
Won110 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Most browsers allow you to view, manage, delete, and block cookies. Please note that blocking essential cookies may affect the functionality of the won110 platform.
Won110 retains your personal data for as long as necessary to fulfil the purposes of collection or as required by applicable law:
Won110's primary servers are located in a secure zone with comprehensive physical and digital protection. Any cross-border data transfers are carried out in full compliance with all applicable legal requirements, ensuring your data receives equivalent protection.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and won110's privacy policy, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We may need to verify your identity before processing any privacy-related request to ensure the security of your data.
Won110 is an online betting platform designed exclusively for adults aged 18 and above. We do not intentionally collect, store or process any personal information from individuals under the age of 18.
If we find that we have inadvertently collected information from someone under the age of 18, we will immediately delete that information and close the account. If you believe your child has registered on our platform, please contact us immediately at [email protected].
The won110 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. Please note that won110's Privacy Policy does not apply to those third-party websites or services.
Won110 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read their respective privacy policies before providing any personal information. Your interactions with third-party websites are at your own risk.
Won110 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable legal requirements or technological developments that affect how we handle data.
When we make significant changes to this Privacy Policy, we will notify you via in-platform notifications, registered email, or a prominent notice on the website. The "Last Updated" date at the top of this document will always be updated to reflect the latest version in effect.
Continued use of won110 services after any changes are published will be considered acceptance of the revised Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For privacy-related complaints, please include "Privacy Complaint" in your email subject line along with full details including your account number and a description of the issue. We are committed to responding to all privacy-related enquiries within 3 business days.
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated and you are not satisfied with our response.
Answers to the most frequently asked questions by won110 members regarding data protection and privacy.
Won110 ensures your privacy and security are prioritised at all times. Register now and enjoy a trusted, secure and responsible online gaming experience alongside thousands of members across Malaysia.